Mind Edge Innovation provides counseling, design and creation of organizational quality assessment system which operated by expert team assisting in system design, able to actually be applied, suitable for business aspects, emphasizes on efficiency development result in services of internal team and customers. The expert team conducts data collection, data assessment and result analysis. The accurate assessment result could be derived, no data distortion and able to apply the result in actual development. The services are divided into 4 sections :
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- Internal Customer Satisfaction Assessment
- External Customer Satisfaction Assessment
- Leader Satisfaction Assessment
- Mystery Shopper – Service Assessment